Shipping policy

At IAMONE, we are committed to ensuring that your order reaches you in the best condition and as quickly as possible. We use Printful as our print-on-demand fulfillment partner to handle the production and shipping of our products. Below is important information regarding our shipping process.

1. Order Processing Time

• All orders are processed within 2-7 business days after they are placed.

• Please note that production times can vary slightly based on demand or specific product availability.

• You will receive a confirmation email once your order has been processed and another email once it has been shipped.

2. Shipping Times

• Domestic Shipping (USA):

• Standard Shipping: 3-4 business days once the order has been shipped.

• Expedited Shipping: 1-3 business days (if available).

• International Shipping:

• Standard International Shipping: 5-20 business days, depending on the destination country.

• Note that international shipping may be delayed due to customs clearance or other unforeseen circumstances.

3. Shipping Rates

Shipping costs are calculated at checkout based on your location and the size/weight of the products ordered. You will see the shipping cost before completing your purchase.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order’s status on the carrier’s website.

5. Customs, Duties, and Taxes

• Orders shipped outside of the United States may be subject to import duties, taxes, or customs fees, which are applied once the package reaches the destination country.

• These additional charges are the responsibility of the customer and vary by country. IAMONE is not responsible for any customs or duties fees incurred.

6. Delays and Shipping Issues

While we aim to meet the estimated delivery times, please be aware that shipping times can vary, especially during peak periods or due to unforeseen circumstances (such as weather events or carrier delays). We are not responsible for shipping delays caused by third-party carriers, but we will assist in any way we can to resolve issues.

If you have not received your order within the expected timeframe, please contact us at [Your Contact Information], and we will help investigate the issue.

7. Undeliverable Packages

If a package is returned to us due to an incorrect address, the customer will be responsible for covering the cost of reshipping the order. Please ensure all shipping details are correct before finalizing your purchase.